Privacy Policy

Effective Date: March 1st 2025

NovaGrass Turf Care is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and submit information through our "Request a Quote" page.

1. Information We Collect
When you fill out the "Request a Quote" form, we may collect the following personal information:

Name
Email address
Phone number
Address (if provided)
Any additional information you voluntarily submit

2. How We Use Your Information
We collect this information to:

Respond to your inquiries and provide you with a quote
Contact you regarding our lawn care services
Improve our customer service and website experience
Send you promotional offers, if you have opted in

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service providers or contractors who assist in our business operations (e.g., scheduling, customer support)
Legal authorities if required by law

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices
You have the right to:

Request access to the personal information we hold about you
Request corrections to any inaccurate or incomplete data
Opt out of marketing communications at any time
Request the deletion of your personal data, subject to legal obligations

To exercise any of these rights, please contact us at - Office@novagrass.ca or 902-593-4776

6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies, though some parts of our website may not function properly as a result.

7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: NovaGrass Turf Care
Office@novagrass.ca
902-593-4776