Are our applications safe for pets?

The majority of our Turf Care Package is safe for pets, however as an additional precaution we ask that pets and children are kept off of the treated areas until the applications have dried.

Can I Remove a Service from the package?

Our Turf Care Package is specially designed to meet the unique needs of the Nova Scotia growing season, helping your lawn thrive and stay ahead of common pests. The package is structured to address the specific requirements of your lawn at key points throughout the season. While we can remove certain applications, we recommend most customers stick with the full package.

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How long is the turf care season?

Our turf care package begins on the first week of April and ends the last week of October. (Weather Dependent)

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How Do I Pay?

We accept all major credit cards, as well as E-transfers sent to Office@novagrass.ca (We recommend saving a credit card to our online payment system for convivence)

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When do I Pay?

We collect Payments each Friday for services preformed within the last 7 days, if you have a Credit Card Saved on File, we will automatically charge the card and send a payment receipt via email. (If your property was serviced on a Monday, Payment for that service will be due on Friday of the same week)

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Credit Card Payments

Our Credit Card Payments are collected  through Stripe and are PCI compliant, We accept all major credit cards.

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Can I reschedule a visit?

We ask that you let us know 48 Hours in advance of a service visit to reschedule and we will do our best to accommodate, however please note that in some situations rescheduling may not be possible.

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Lawn Furniture and Toys

 We ask that you please remove lawn furniture and toys from your lawn prior to a service visit, this will help our applicators, as well as protect your items from unintentional contamination (For instance, our Weed Control Applications may cause staining on items if contacted)

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Do we Mow Lawns?

NovaGrass Turf Care does not mow lawns throughout the season, However we work closely with award winning Landscaping companies around HRM and would be happy to provide a referral!